How the customer wants to be treated

I tried to call some of my clients and asked what they want salespeople to do, how they want salespeople to act and what they want salespeople to say.

I listened and I wrote:

  • Get to the point and give me the facts
  • Tell me the truth
  • I want an ethical salesperson. Salespeople often get bum rap because a few without ethics
  • Don’t use a bunch of time-worn sales techniques to pressure me to buy
  • Give me a good reason why this product/service is perfect for me
  • Show me some proof
  • Show me I am not alone. Tell me about a similar situation where someone like me succeeded
  • Tell me and show me you will serve me after you sell me
  • Listen to me when I talk
  • Help me buy – don’t sell me

I hope this helps…

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