I tried to call some of my clients and asked what they want salespeople to do, how they want salespeople to act and what they want salespeople to say.
I listened and I wrote:
- Get to the point and give me the facts
- Tell me the truth
- I want an ethical salesperson. Salespeople often get bum rap because a few without ethics
- Don’t use a bunch of time-worn sales techniques to pressure me to buy
- Give me a good reason why this product/service is perfect for me
- Show me some proof
- Show me I am not alone. Tell me about a similar situation where someone like me succeeded
- Tell me and show me you will serve me after you sell me
- Listen to me when I talk
- Help me buy – don’t sell me
I hope this helps…