Monthly Archive for September, 2010

iReport boot camp: Get your stories seen

Lets talk about SEO!

I am sure some of you are asking, “What the heck is SEO?” It stands for Search Engine Optimization. In the simplest terms, it is organizing a website and its content to help it rank higher in a search engine such as Google.

At CNN, I work with the editors and writers to help them take the great stuff they produce and make it as search-friendly as possible so more people can find it and read it. I also work with the design and development teams to make sure the Web pages are as SEO-friendly as possible.

topher kohan

We do all this work and training so that search engines hopefully list our stories higher on the correct results pages.

Here are some things that can make your iReport submission, and anything else you publish on the Web, more search-friendly.

1. Headline:

The headline is one of the best ways for a search engine to find out what your story is about. So your story is more likely to turn up in a search if your headline includes the terms people are searching for.

Here’s an example of a search-friendly iReport headline: “Nonlethal projectiles fired into crowd in Los Angeles

It works because it tells the user exactly what the story is about and includes the terms we think people would be searching for to find info on this event.

Here’s an example of a headline for a story about Colorado wildfires that’s not friendly:
11 a.m. Sept. 6

This headline doesn’t work well with search engines because it doesn’t say what the story is about.

It makes sense after you see the story, but search engines and the people doing the searching don’t have that context. Therefore it won’t show up as high in the Google search results pages.

2. Description:

The description should tell both readers and the search engines what the iReport is about. You want to use words that you think people will be searching for, but you still want it to sound normal.

Jamming too many search terms into a description is called “stuffing.” Search engines look for that sort of thing, so it can hurt how your iReport shows up in Google.

Here’s an example of a good iReport description:

Scenes from Boulder, CO fire. Accidentally happened upon the epicenter of the fire shortly after it started this morning. Such a moving human experience.

It works because it is simple and to the point. It tells you what the story is about, what you will see in the iReport and also give good information to the search engines.

Here’s one that wasn’t as helpful:

People queuing to board a bus near the Marylebone and Edgware Road stations in London, UK

This one did not work because there wasn’t any context in the description. Why are people queuing? Is this a unusual happening? Content without context is not content to the search engines.

3. File name:

The search engines cannot watch a video or see a image, so what you name them can help the engines know what they are about. It’s a lot easier for a search engine to find “denverfire.jpg” than “IMG_0358.jpg.”

One last thought: All these things will help, but remember that you do not want to mislead readers or the search engines by saying the iReport is about one thing when it is really about something else.

Source: CNN

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May be used for .com, .us, .mobi, .biz, .net, .org, .ca, .co.uk, .in

Additional 18-cent ICANN fee applies.

Social Media Monitoring Funnel

Social Media Monitoring Funnel by Ignite Social Media

It’s important to review this for your business.

Importance of Case Studies and Testimonials

Case studies and testimonials introduce two powerful ways in which brands can successfully magnify the happy voices of their customers and win over more followers. Creating case studies enables companies to convert passionate customers into influential “evangelists” who will spread specific messages and thus initiate word-of-mouth marketing.

Case studies and testimonials not only allow marketers to harness the power of peer-to-peer influence, but they also equip salespeople with targeted examples of customer success stories. In this way, they empower businesses to “show” and not only “tell” about the value their product or service brings. Case studies provide sales people with examples of solutions relevant for potential audiences. The palpable results and personal quotes of featured customers demonstrate the real value of your product or service.

Cool business card designs

I found these cool business card designs from CreativeBits.


A bit more creativity and a little less die-cut can also demonstrate well what your client does. In this case the dentist removing cavities.


Makes sure to have an idea, don’t just have a punch-out for no real reason.


The message is very important if you’re going to bear the extra cost of laser cutting or die-cutting.


You can make the holes big enough so you can put your fingers through to complete the picture, like on this card for Yoga classes.


You can use other more expensive materials if paper doesn’t hold well enough. This one for example is made up of thin wood board.


And if wood isn’t enough for even more detail go for thin metal sheets.


If you’re still hungry after eating soup with that spoon, you can eat this beef jerky card. Perfect if you don’t want people calling you after that all important meeting.

Other times refined designs with art paper, embossing, UV varnish or unusual typography is what’s required for a good effect.




Customer Evangelism Fits Every Budget

Customer evangelism is one of the most affordable marketing channels. Companies don’t pay their most loyal customers to share positive feedback about their brand; nor do they pay for the promotion itself. Instead, businesses invest in the products and services their customer base is currently using in order to ensure a positive experience and encourage favorable word-of-mouth (WOM).

Fortunately, businesses don’t have to make ethically unsound decisions to leverage the power of customer evangelism. Below, we offer several suggestions about ways to amplify the happy voices of your customers without crossing ethical boundaries:

  • Encourage Referrals
    Create forms and pages that encourage customers to refer your product / services to others. Reduce the recommendation process to a simple “submit” button.
  • Discourage Anonymity
    Reveal your real identity on different digital platforms—your website, blog and social media profiles. If a contact person is nowhere to be found on your online real estate, then you are unlikely to get folks evangelizing.
  • Monitor Conversations
    Monitor conversations, reply quickly to customer requests and solve problems on social media. Take Starbucks for example: it has been one of the most successful brands using Twitter to engage its audience in constructive and positive conversations.

Why is Word of Mouth different now?

Today, people are organized in social networks and they can take action together. They can discuss isolated instances of bad customer experiences and place them in context. Thus, they express concerns and dissatisfaction more loudly than they have ever been able to.

What is more, they can take action to challenge business activities and people in power. In the digital environment, the voice of a few can inspire and reach many. The facilitated (and constant) flow of information among different social networks makes the voice of every single customer that much stronger. This is where customer evangelism becomes critical.

Positive remarks are exchanged a lot more frequently. There is research of linguistic content shows that positive comments are the second most shared item among Facebook users. So how do you take advantage of this phenomenon? By encouraging your customers to become marketing evangelists.

Digital Ad Spend Grows 47% in Q1 & Q2

Advertising technology company the Rubicon Project has released its tenth installment of its Online Advertising Market Report series. According to the study, digital ad spend grew 47 percent in the first half of the year as audience buying, an increase in spend from international marketers and automation drive the growth

At the beginning of Q2, CPMs across the Rubicon 20 Index (a measure of performance across a number of factors including CPM, revenue and traffic volume on twenty of the Web’s most heavily-trafficked properties) have risen by an average of 25 percent vs. Q1 2010. Overall, the Index has grown 47 percent, on a trend line basis, from the start of 2010 to the midpoint of the year.

Additional forecasts and trends identified and addressed can be accessed here. http://www.rubiconproject.com/market-intelligence

“Ad spend and revenue have both been strong and growing in 2010. Given the proliferation of solution providers and industry players to the market, all working to increase the overall flow of revenue from offline to online, this increase is no surprise,” said Kara Weber, Vice President of Marketing at the Rubicon Project. “That said, it’s more important than ever for publishers to define their strategies to compete in a challenging market, taking advantage of new opportunities like RTB while fighting to protect the value they’ve created with high-quality content, well developed audiences and a carefully cultivated advertiser base.”

Source: Website Magazine

How Social Media is changing Business

How Social Media is changing Business by volker.davids

If you don’t change the way you do business, it will fail.

Breakdown of the Blogosphere

Everything you need to know about who makes up the blogosphere, what and why they are blogging, and how much time is being spent doing so.

blogosphere

Breakdown of the Blogosphere

Everything you need to know about who makes up the blogosphere, what and why they are blogging, and how much time is being spent doing so.

Who’s Blogging Right Now?

There are a total of 133 million total blogs in the blogosphere. Males make up two thirds of the bloggers and females make up one third. College graduates make up 75 percent of bloggers and non-college graduates make up 25 percent of current bloggers. Three-fourths of the bloggers make less than $100,000 a year. Bloggers who earn more than $100,000 per year make up one-forth of the blogosphere.

Bloggers from the U.S. make up 48 percent of the total blogosphere. Bloggers from Asia and the Pacific make up 10 percent of the total bloggers. Bloggers from the European Union make up 26 percent of the blogosphere. Bloggers from all other countries make up 16 percent of the blogosphere. Among bloggers, 35 percent are professional journalists.

Why and What People Blog

Personal musings make up the most popular blog topic. Technology is the next most popular blogging topic. News is the next most popular, then computers, business, music, travel, religion, science, film, the environment, health, television and sports.

Impacts of Blogging

Bloggers report that 42 percent have become friends with someone they’ve met in person through their blog. Blogging has led 63 percent of bloggers to become more involved with things they’re passionate about. Nineteen percent of bloggers are concerned that their employers might not approve of their views on their blogs.

Top Reasons People Blog

The most popular reason that people blog is to keep friends and family updated. Bloggers also blog to get published or featured in traditional media, to speak their minds, to connect with people, to share expertise, to enhance their resumes, attract clients and to make money.

How Much People Are Blogging

Twenty percent of bloggers blog one to two times a day. Bloggers who blog three to four times per week make up 27 percent of bloggers. Bloggers who blog once a week make up 23 percent of bloggers. Fifteen percent blog every few weeks. Three percent blog once a month. Five percent blog less than once a month. Seven percent blog more than three times a day.

Hours Per Week Spent Blogging

Bloggers who spend less than one hour a week blogging make up 26 percent of the blogosphere. Bloggers who spend one to three hours make up 27 percent of the blogosphere. Twenty-two percent of bloggers spend three to 10 hours a week on their blogs. Thirteen percent of bloggers spend 10 to 40 hours a week on blogging. Two percent of bloggers spend 40 hours or more on their blogs every week.

Source of this article: Intac